Hi all,
My system:
Client version: 1.33.4
Client build number: 14110286
ESXi version: 6.0.0
ESXi build number: 15169789
Lenovo - RD550 (ThinkServer)
SN: S4F89540
Machine Type: 70CX
Model: 000EEA
RAID card: Lenovo ThinkServer RAID 720ix AnyRAID
BIOS 1.10.0
Deployment Manager 1.1.1
Linux Driver Bundle 1.1.1
System Manager 1.15.65376
Windows Driver Bundle 1.1.1
Problems:
1. Unable to retrieve information about health of physical disks in RAID arrays.
2. Receiving false positive information about degraded RAID arrays: there are no amber light on the panel, booting to RAID manager in BIOS reports all disks as healthy and all RAID arrays as optimal.
What I have tried:
https://kb.vmware.com/s/article/2040405
esxcli storage core device list
naa.600062b200b669701f5a9c8d135cc3d8
Display Name: Lenovo Serial Attached SCSI Disk (naa.600062b200b669701f5a9c8d135cc3d8)
Has Settable Display Name: true
Size: 7628800
Device Type: Direct-Access
Multipath Plugin: NMP
Devfs Path: /vmfs/devices/disks/naa.600062b200b669701f5a9c8d135cc3d8
Vendor: Lenovo
Model: 720ix
Revision: 4.23
SCSI Level: 5
Is Pseudo: false
Status: degraded
Is RDM Capable: true
Is Local: false
Is Removable: false
Is SSD: false
Is VVOL PE: false
Is Offline: false
Is Perennially Reserved: false
Queue Full Sample Size: 0
Queue Full Threshold: 0
Thin Provisioning Status: unknown
Attached Filters:
VAAI Status: unsupported
Other UIDs: vml.0200000000600062b200b669701f5a9c8d135cc3d8373230697820
Is Shared Clusterwide: true
Is Local SAS Device: false
Is SAS: true
Is USB: false
Is Boot USB Device: false
Is Boot Device: false
Device Max Queue Depth: 256
No of outstanding IOs with competing worlds: 32
Drive Type: logical
RAID Level: RAID5
Number of Physical Drives: 5
Protection Enabled: false
PI Activated: false
PI Type: 0
PI Protection Mask: NO PROTECTION
Supported Guard Types: NO GUARD SUPPORT
DIX Enabled: false
DIX Guard Type: NO GUARD SUPPORT
Emulated DIX/DIF Enabled: false
naa.500062b200b6697d
Display Name: Lenovo Serial Attached SCSI Enclosure Svc Dev (naa.500062b200b6697d)
Has Settable Display Name: true
Size: 0
Device Type: Enclosure Svc Dev
Multipath Plugin: NMP
Devfs Path: /vmfs/devices/genscsi/naa.500062b200b6697d
Vendor: Lenovo
Model: 720ix
Revision: 0305
SCSI Level: 5
Is Pseudo: false
Status: on
Is RDM Capable: true
Is Local: false
Is Removable: false
Is SSD: false
Is VVOL PE: false
Is Offline: false
Is Perennially Reserved: false
Queue Full Sample Size: 0
Queue Full Threshold: 0
Thin Provisioning Status: unknown
Attached Filters:
VAAI Status: unsupported
Other UIDs: vml.020d000000500062b200b6697d373230697820
Is Shared Clusterwide: true
Is Local SAS Device: false
Is SAS: true
Is USB: false
Is Boot USB Device: false
Is Boot Device: false
Device Max Queue Depth: 64
No of outstanding IOs with competing worlds: 32
Drive Type: physical
RAID Level: NA
Number of Physical Drives: 1
Protection Enabled: false
PI Activated: false
PI Type: 0
PI Protection Mask: NO PROTECTION
Supported Guard Types: NO GUARD SUPPORT
DIX Enabled: false
DIX Guard Type: NO GUARD SUPPORT
Emulated DIX/DIF Enabled: false
naa.600062b200b669701c243bb24a9f4d7b
Display Name: Lenovo Serial Attached SCSI Disk (naa.600062b200b669701c243bb24a9f4d7b)
Has Settable Display Name: true
Size: 2573568
Device Type: Direct-Access
Multipath Plugin: NMP
Devfs Path: /vmfs/devices/disks/naa.600062b200b669701c243bb24a9f4d7b
Vendor: Lenovo
Model: 720ix
Revision: 4.23
SCSI Level: 5
Is Pseudo: false
Status: degraded
Is RDM Capable: true
Is Local: false
Is Removable: false
Is SSD: false
Is VVOL PE: false
Is Offline: false
Is Perennially Reserved: false
Queue Full Sample Size: 0
Queue Full Threshold: 0
Thin Provisioning Status: unknown
Attached Filters:
VAAI Status: unsupported
Other UIDs: vml.0200000000600062b200b669701c243bb24a9f4d7b373230697820
Is Shared Clusterwide: true
Is Local SAS Device: false
Is SAS: true
Is USB: false
Is Boot USB Device: false
Is Boot Device: true
Device Max Queue Depth: 192
No of outstanding IOs with competing worlds: 32
Drive Type: logical
RAID Level: RAID5
Number of Physical Drives: 4
Protection Enabled: false
PI Activated: false
PI Type: 0
PI Protection Mask: NO PROTECTION
Supported Guard Types: NO GUARD SUPPORT
DIX Enabled: false
DIX Guard Type: NO GUARD SUPPORT
Emulated DIX/DIF Enabled: false
esxcfg-scsidevs -l
naa.500062b200b6697d
Device Type: Enclosure Svc Dev
Size: 0 MB
Display Name: Lenovo Serial Attached SCSI Enclosure Svc Dev (naa.500062b200b6697d)
Multipath Plugin: NMP
Console Device: /vmfs/devices/genscsi/naa.500062b200b6697d
Devfs Path: /vmfs/devices/genscsi/naa.500062b200b6697d
Vendor: Lenovo Model: 720ix Revis: 0305
SCSI Level: 5 Is Pseudo: false Status: on
Is RDM Capable: true Is Removable: false
Is Local: false Is SSD: false
Other Names:
vml.020d000000500062b200b6697d373230697820
VAAI Status: unsupported
naa.600062b200b669701c243bb24a9f4d7b
Device Type: Direct-Access
Size: 2573568 MB
Display Name: Lenovo Serial Attached SCSI Disk (naa.600062b200b669701c243bb24a9f4d7b)
Multipath Plugin: NMP
Console Device: /vmfs/devices/disks/naa.600062b200b669701c243bb24a9f4d7b
Devfs Path: /vmfs/devices/disks/naa.600062b200b669701c243bb24a9f4d7b
Vendor: Lenovo Model: 720ix Revis: 4.23
SCSI Level: 5 Is Pseudo: false Status: degraded
Is RDM Capable: true Is Removable: false
Is Local: false Is SSD: false
Other Names:
vml.0200000000600062b200b669701c243bb24a9f4d7b373230697820
VAAI Status: unsupported
naa.600062b200b669701f5a9c8d135cc3d8
Device Type: Direct-Access
Size: 7628800 MB
Display Name: Lenovo Serial Attached SCSI Disk (naa.600062b200b669701f5a9c8d135cc3d8)
Multipath Plugin: NMP
Console Device: /vmfs/devices/disks/naa.600062b200b669701f5a9c8d135cc3d8
Devfs Path: /vmfs/devices/disks/naa.600062b200b669701f5a9c8d135cc3d8
Vendor: Lenovo Model: 720ix Revis: 4.23
SCSI Level: 5 Is Pseudo: false Status: degraded
Is RDM Capable: true Is Removable: false
Is Local: false Is SSD: false
Other Names:
vml.0200000000600062b200b669701f5a9c8d135cc3d8373230697820
VAAI Status: unsupported
-----------------------------------------------
I can see 2 virtual disks and a physical disk (hot spare). I can see RAID level and number of physical drives but no information about individual disks.
No S.M.A.R.T. info logged into syslog either:
cat /var/log/syslog.log | grep smartd | wc -l
0
Not only I'm unable to check individual disks but I continue seeing false positives (Status: degraded) as well as this:
There were no amber lights on any of the caddies. I shut the server down, reseated all disks, booted into BIOS and confirmed in RAID settings all disks were reporting healthy and both arrays optimal.
Please advise.
Regards,
Adam